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Singapore Taxi Club -> On The Roads (For All Drivers) -> Current Booking-wrong info
Post Info TOPIC: Current Booking-wrong info
gg138


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Current Booking-wrong info
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On Sunday i received a current booking it reads : East Coast Park, car park 1.
On taking the job was wondering which car park, so i called the pax, which i did not do normally, am surprised to know that they are actually at Pasis Ris Park car park !!
I cancel the job and call control immediately.


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Richard G


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It happens sometimes.

Sometime go I took a current booking when I was at Bedok:
Bedok Walk House....
to East Coast Park SeaFood Centre

Arrive at the house, noone in sight. Time up saw taxi coming and a load of pax drop and enter to house. A girl ask me, "Uncle, who are you waiting?
Me: "Got a booking and waitg for people in the house"
Girl: "No the booking is from east to here and my father is still waitg for your cab there."
Me: "Please call and cancel, you look at my system it is the other way round"




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fairfare


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in sillypore we've budget terminals, budget custom officers, budget traffic wardens so cdg have budget call centre ladies...pay peanuts get monkey infosmile.gif

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Oncall


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Raining Sunday Morning received a Current Job at Bukit Batok Blk 632
Wait for a few minute,Then I call Call Pasenger, He said He was at Queentown
Call Control to Cancel Job furious.gif


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gg138


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do u guys think Comfort should compensate a small token to us? My reasons are:
1. They get paid for all successful booking.
2. We were penalise if we did not take 2 calls.
3. We are wasting our time n fuel to fullfill the order, n sometimes forgoing potential pax on the way..
Just thinking aloud.

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stkee


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A CANCELLATION / NO-SHOW charge should be GIVEN to us to compensate us for the wasted trip!!!

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CabbyJoe


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Last week after upgrading my MDT,I got a booking for Woodlands Dr.50 Blk. 895B but you know what? My cab was at Zion Rd.furious.giffurious.giffurious.gif

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bluenuts


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These things happen many times, can't recall liao.
Sometimes pax use auto booking but they choose the wrong option and we hafta pay the price.


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gg138


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CabbyJoe wrote:

Last week after upgrading my MDT,I got a booking for Woodlands Dr.50 Blk. 895B but you know what? My cab was at Zion Rd.furious.giffurious.giffurious.gif





Was it considered as 1 reject?

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CabbyJoe


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I don't know,because after that I call control and they told me to reset my MDT after that I receive ZERO calls for the whole day.cry.gifcry.gifcry.giffurious.giffurious.giffurious.gif

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mecabby


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stkee wrote:


A CANCELLATION / NO-SHOW charge should be GIVEN to us to compensate us for the wasted trip!!!





YEAH YEAH YEAH I AGREE !!!!

Drive to the pickup point - wait for pax ....5 minutes later cn cancel booking????....F....sia

Think we are geyland w....soo ka soo ka call n cancel....

There's got to be a solution out there !!!!

Stop wasting our time and resources...

Bros..I realise another bug in the system....esp booking from office line....

If pax delayed or want to verify location

How to call pax ?....

Some stupid idoit think of ways to make call booking for pax but forget about people like on the ground...having to encounter all kind of crab pax that abuse the system...



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fairfare


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one day when our STC is registered then we'll hv BIG voice...not nowcry.gif

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pirate


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these the risk for taking call... last evening get a call at st aerospace, old airport... wait 10 mins no ppl come out but got see 2 angmo walk out to side road hail a cab and off they go.. think is them.. waste 15 mins of my peak hr... but want to make $3.50 that is the risk involved... its like sort of one like to be beaten by the other.. haha

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stkee


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From bros that got the mdt upgraded, please check that your current location is updated on your mdt map, I was told by the staff at cablink that the upgraded mdt software still got a few bugs in it, one is that the current gps location is not updated properly so it is advisable to go to your mdt map and click the refresh button once a while to ensure that it is capturing your latest position. For bros that has suffered no calls since up grading to ver 9.4, you can go down to cablink to upgraded it to ver 3.4. According to them ver 9.4 has a lag time of 3 to 4 secs while ver 3.4 response faster with a lag time of only 1sec. Thus, the reason for no call bookings...

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moshimoshi


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fairfare wrote:

in sillypore we've budget terminals, budget custom officers, budget traffic wardens so cdg have budget call centre ladies...pay peanuts get monkey infosmile.gif





bro fairfare,
how can the coy afford to pay peanuts???
A peanut = $600,000/- !!!!!!!
The coy is only paying maybe kway-chee(melon-seeds)........

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