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Post Info TOPIC: Orchard Hotel and their funny polices


A Forum Mentor

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Orchard Hotel and their funny polices


I got an advance booking at Orchard Hotel this morning. Job booking for 7.45am, i reached there 7.25am and informed the door man. He then asked me to park by the side. At about 7.45am, he told me he give me until 8am, if the guest still hasnt show up i have to leave cos not enough parking space! WTF????!!! I told him its the hotel booking. Anyway, i will wait only 5 mins, if the guest still hasnt come, I will leave. If the guest cannot find me, he will be angry with the hotel, not me!



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Senior Guru

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you know, some bell boys make hotel transfer for guest by private booking. and these taxi drivers give $5 tips to the bell boy.
midnite was $5, i'm not sure the market rate for day booking. :)

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A Forum Mentor

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Shot email to dro@cdgtaxi.com.sg

Ban them from calling advance biggrin



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A Forum Mentor

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Er.....music,i SMRT ah. I feedback to call centre liao but doubtful they will act on it


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Rom


A Forum Mentor

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It is really kinda useless to complain to call centre... of course no harm trying but just put them in our own ban list lor. hehe

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Senior Guru

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i doubt a call centre would ban any hotels.

hotel is one of their money generating source and customer is always right. biggrin



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