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SHC3155C · Veteran Member

Customers greeting

Gerard Koo · New Member

confuse Hi fellow drivers

Just to check how many do follow the guidelines set by STA or LTA during we are trained to greet customer and asking their preferred route to go when they board the taxi?

Thanks

mickie · New Member

good morning! where to? chiong...

taxiuncle · Senior Guru

Gerard Koo wrote:
Hi fellow drivers
Just to check how many do follow the guidelines set by STA or LTA during we are trained to greet customer and asking their preferred route to go when they board the taxi?
Thanks

yes, asking for the preferred route is to protect ourselves.

they are the pay master, we're just a driver. smile

Chiku · A Forum Mentor

Yes, I do ask cos they are paying. Many a times when they give directions, they will end up grumbling but its no longer my fault, so they pay the full fare (no discount for me). If i take a wrong turn, I will discount back for the excess distance.

As for greetings, I always turn around and give them a big smile. More so then never, they will smile back and greet back. Only once a while pax dont greet back, and these are usually the Singaporeans, sadly.

And I also wish them a good day/good holiday/good nite/pleasant flight/etc.

p.s. I dont see myself as a driver, I am providing a service. :)

-- Edited by Chiku on Sunday 10th of November 2013 11:02:56 PM

Taxilim · A Forum Supporter

Me : Good Morning. Where to?

Pax : Whampoa market

Me : I go by PIE then CTE ar?

Pax : Ok.

Chiong...

Me : That will be $12.30.

Me : Thank you and have a nice day.

I usually TELL them which route I will travel...If they prefer another route, they will tell me. Sometimes so obvious like going Changi Airport from Toa Payoh. No need tell, just go via PIE..

Like Chiku, I don't chat unless pax starts first. We need to sense the mood also. I ever asked pax if she was on her way to work. Pax Never answer. I just zip up my mouth and drive....

-- Edited by Taxilim on Sunday 10th of November 2013 11:18:00 PM

Chiku · A Forum Mentor

my friend is a relief driver for weekends. once, he picked up a fat middle age woman and she told him she picked his cab cos he is young and hansum. she let go off a few taxis before his cos the drivers old uncles. Then she proceed to tell him she is very "ketile" one. Wah! like dat also can????

for me, at most i got pax asked me if i married/got children? once, i picked a man from qatar. he asked me if i married then told me he looking for a wife in sinjiapor....LOL

-- Edited by Chiku on Monday 11th of November 2013 12:04:38 AM

Niteowl · A Forum Mentor

Chiku wrote:
Yes, I do ask cos they are paying. Many a times when they give directions, they will end up grumbling but its no longer my fault, so they pay the full fare (no discount for me). If i take a wrong turn, I will discount back for the excess distance.
As for greetings, I always turn around and give them a big smile. More so then never, they will smile back and greet back. Only once a while pax dont greet back, and these are usually the Singaporeans, sadly.
And I also wish them a good day/good holiday/good nite/pleasant flight/etc.
p.s. I dont see myself as a driver, I am providing a service. :)

-- Edited by Chiku on Sunday 10th of November 2013 11:02:56 PM

That's me also.. coming from service nice.. customer black face.. i still keep smiling at them lol

Chiku · A Forum Mentor

er...i not so nice like you, Niteowl. I do my usual smile and greeting. If pax face black, then i zip and pull a straight face. Hee

Chiku · A Forum Mentor

To add on, I dont chat with pax unless they chat with me even my regulars. Pax most likely wanna have a quiet peaceful ride, especially if its after work. And my understanding is that they absolutely hate it when cabbies talk politics....

Chiku · A Forum Mentor

There are times when I ask pax questions to fish info from them. e.g. Once I fetched 2 indonesian men to Penjuru in the evening. This is quite odd to me cos going to penjuru in the evening??? So i asked them questions like why so late still go work, etc? Then they told me that they are sailors and their ship was docked at Penjuru. I scared pax asked me go ulu places and I may put myself at risk....

taxiuncle · Senior Guru

Chiku wrote:
There are times when I ask pax questions to fish info from them. e.g. Once I fetched 2 indonesian men to Penjuru in the evening. This is quite odd to me cos going to penjuru in the evening??? So i asked them questions like why so late still go work, etc? Then they told me that they are sailors and their ship was docked at Penjuru. I scared pax asked me go ulu places and I may put myself at risk....

you should get yourself a pepper spray. is available in JB but is ban in sgp.

just keep one at the side of your door la. in case if you get caught, juz say you need it for pepper crab feast that evening. smile

taxiuncle · Senior Guru

Taxilim wrote:
I just zip up my mouth and drive....

-- Edited by Taxilim on Sunday 10th of November 2013 11:18:00 PM

some women like to chat with taxi uncle.

i met one malay woman in her 40s talking about her husband having affair with another younger woman.

and she also told me she cannot understand why that young woman like her husband when her husband

cannot perform on bed. confuse

Niteowl · A Forum Mentor

Chiku wrote:
To add on, I dont chat with pax unless they chat with me even my regulars. Pax most likely wanna have a quiet peaceful ride, especially if its after work. And my understanding is that they absolutely hate it when cabbies talk politics....

Thanks for sharing.. now i know when to keep mouth shut.. lol

Niteowl · A Forum Mentor

taxiuncle wrote:
Taxilim wrote:
I just zip up my mouth and drive....

-- Edited by Taxilim on Sunday 10th of November 2013 11:18:00 PM
some women like to chat with taxi uncle.
i met one malay woman in her 40s talking about her husband having affair with another younger woman.
and she also told me she cannot understand why that young woman like her husband when her husband
cannot perform on bed.

no money no honey..